Frequently Asked Questions
This Agreement was last modified on 01 June 2017.
Shipping Information
What Shipping Methods Are Available?
All items are checked by our team before being couriered by our delivery partner directly to your door. All deliveries are tracked and you should receive a notification once your purchase leaves our warehouse.
How Long Will it Take To Get My Package?
We know you will want your new frames as soon as possible and so we will do everything we can to get it to you quickly. Based on our shipping experience it may take 7-14 business days to get your order to you.
How Do I Track My Order?
Once your product has arrived in our warehouse and we ship to you, you should receive a shipping notification from our team with a link. You will be able to use the link to track your product right to your door.
Do I Need An Account To Place Order?
Whilst you can check-out as a guest, if you create an account it will allow us to provide you with shipping updates and notices about upcoming sales.
